Data Deletion

    ReserveFlow (operated by Two Square Root) lets you delete the data we hold about you. There are two ways to do it, depending on who you are.

    If you messaged a business over WhatsApp, Instagram, or Messenger

    When you remove our app’s access from your Facebook/Instagram settings, Meta notifies us and we automatically delete the conversation threads and messages associated with your account. You can also request this directly:

    1. Email support@twosquareroot.com from the account you contacted the business with, or include the phone number / handle you used.
    2. State that you want your conversation data deleted.
    3. We will confirm and complete deletion within 30 days and email you a confirmation.

    If you are a business user

    You can delete individual records from your dashboard, or request full deletion of your workspace (all reservations, conversations, invoices, and staff data) by emailing support@twosquareroot.com from your registered address. Note that some invoicing records may be retained where required to meet bookkeeping and tax-retention laws; these are deleted once that obligation ends.

    Automated deletion callback

    For Meta platform users, removing the app triggers our Data Deletion Request callback, which erases your stored conversation data and returns a confirmation page with a tracking code. Questions about a specific request? Email us with your confirmation code.